Refund Policy

At Pintolia, we strive to provide high-quality digital products and a positive customer experience.

Digital Products

Due to the digital nature of our products, all sales are generally final once the files have been downloaded or accessed.

Eligible Refunds

You may contact us for a refund if:

• You were charged more than once for the same purchase.
• You purchased the same product accidentally more than once.
• The product file is corrupted or cannot be accessed, and we are unable to resolve the issue.
• The product you received is significantly different from its description.

How to Request a Refund

Please contact us at contact@pintolia.com with your order number and a description of the issue. We will review your request and respond as soon as possible.

Processing Refunds

Approved refunds will be returned to the original payment method, subject to the payment provider’s processing times.

Nothing in this policy limits any consumer rights that cannot legally be excluded under applicable law.

Last updated: October 2026.